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COVID-19 Business Guidance

Solihull COVID-19 Business Pledge

COVID-19 Response, Spring 2021 - Roadmap

COVID-19 business FAQ's

Local Birmingham and Solihull vaccination information is now available


Financial Support


Business Support

Business Guidance during Coronavirus


Business Guidance


Business Support

Greater Birmingham and Solihull Growth Hub

If your Business has been affected by COVID-19 (whether it's a supply chain issue, problems exporting goods or staffing concerns) please get in touch with the Greater Birmingham & Solihull Growth Hub by emailing support@gbslepgrowthhub.co.uk or call 0800 032 3488. Their business resilience Account Managers will discuss with you how their services may be able to help your business throughout this period.

Greater Birmingham Chamber of Commerce

GBCC Support:click here for the latest information on the support available from the GBCC

Advice & Guidance: click here to visit the Coronavirus (COVID-19) hub offering information, advice and guidance from the GBCC and their members

The Latest News: register here for the ChamberLink Daily newsletter to receive the latest information and guidance direct to your inbox every weekday

If you are a member, you are asked to contact your relationship manager if you are experiencing issues. Latest updates are issued through the Chamberlink Daily bulletin and @grbhamchambers social media account as well as a dedicated page on their website.

Federation of Small Businesses

For small businesses and the self-employed, the Federation of Small Businesses have information and guidance on their web pages.

Specific Areas of Support

For start-up and early trading business advice and support please contact our Enterprise for Success advisors.

For social enterprises and entrepreneurs there is a Social Enterprise Helpline, ran by iSE.

For Tourism businesses, there is a dedicated page on the West Midlands Growth Company website.

For information regarding Solihull Town Centre updates please visit Solihull BID webpages.

To speak to a member of the Business Investment team, please call 0121 704 6151/0121 704 6167 or 0121 704 6920 or email business@solihull.gov.uk.

More coronavirus advice and information can found on Solihull Council's website.

Your Step Forward

Greater Birmingham and Solihull Local Enterprise Partnership – the Your Step Forward website has support for retailers, including getting online and retail recovery planning – offering free webinars and 1:1 support.

Re-Opening High Streets Safely Funding

Councils across England have an allocation of European Regional Development Funding to support the reopening of high streets and other commercial areas.  The money will allow local authorities to put in place additional measures to establish a safe trading environment for businesses and customers, particularly in high streets, through measures to extend to the end of March 2021.  For more information on the funding, please contact the Business Investment Team on 0121 704 6167 or email business@solihull.gov.uk.

Pavement Licensing

The Business and Planning Act 2020 was passed to promote economic recovery and growth in response to the economic impacts of the global Covid-19 pandemic.

The Act includes urgent provisions designed to make it easier for premises in England serving food and drink such as bars, restaurants and cafes to seat and serve customers outdoors through temporary changes to planning procedures and alcohol licensing. For more information and to apply, click here.

Planning Guidance

As part of the recent announcements from the Ministry of Housing, Communities & Local Government (MHCLG) the government will be introducing a time limited development right through secondary legislation to allow the temporary change of use from a pub (A4 – drinking establishment) and a restaurant (A3 – restaurants and cafes) to a hot-food takeaway for a period of 12 months to allow for local deliveries as part of the Coronavirus effort.  Businesses are asked to notify the local authority if they plan to do this planningenforcement@solihull.gov.uk

Also, steps are being taken to relax planning controls over food deliveries -including the time and number of lorry deliveries to retailers and distributors of food and other ‘essential’ deliveries during the Coronavirus period. For advice for business considering food deliveries, please click here. For Government guidance for food businesses, please click here.

Further information can be found at the MHCLG website.

Travel choices

With recent guidance being issued the Travel Choices Team are aware that many businesses are looking into agile working / home working options. They have put together some useful information and have made available a free downloadable resource to help. Visit the TfWM website to register for the information and resource on their website. For advice on Smarter Working please contact sustainabletravelteam@solihull.gov.uk

'We're Good to Go' Industry Standard

VisitEngland in partnership with the national tourist boards for Scotland, Wales and Northern Ireland, have launched a new industry standard to help businesses reassure customers that they comply with official public health guidance on COVID-19.

Over 11,000 businesses have already gone through the 
application process and received a “We’re Good to Go” certificate to display on their premises. Read more.

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Business Guidance during Coronavirus


COVID-19 Testing options for businesses

Register to order free Rapid Lateral Flow Coronavirus tests for your employees

Book a COVID-19 Test

Guidance for Food Businesses

The law requires food businesses to register as a food business or approval. The main purpose of registration is for the Local Authority to know what businesses are operating in the borough and ensure it receives an inspection.

Further information on how to register a food business for free and food hygiene training can be found here.

If you are a business looking to export or import food please click here for further information.

Protecting Businesses and Consumers

The current COVID-19 situation has affected our daily lives in many different ways. Our regulatory services teams are working hard to protect businesses and consumers in the current environment.

Businesses are urged to remain vigilant and aware of recent COVID-19 scams to take advantage of the coronavirus crisis. Visit the Action Fraud or National Trading Standards websites for information about scams and advice on how to protect your business including Business Against Scams - a free online tool developed by National Trading Standards to protect businesses.

Business Crime Prevention

Coronavirus has seen many businesses close, leaving buildings empty.

West Midlands Police are maintaining a visible presence across our communities. However, they need your help to ensure that your buildings are as secure as they can be. Click here for some useful advice for you to consider to protect your premises during this time.

Top tips for re-opening your business

As a business you can play a leading role in preventing the spread of Covid 19, keeping you, your customer and your staff safe.

What do I need to do to plan for re-opening?

Queue Management - Floor Sticker Advice

What can you do to support your customers and staff?

NHS Test and Trace

Downloadable poster - Test & Trace

Downloadable poster - R Rate

Commercial Cleaner A4, A3

Construction Worker A4, A3

Delivery Person A4, A3

Factory Worker A4, A3

Nursery Teacher A4, A3

Retail Assistant A4, A3

Taxi Driver A4, A3

Trade Person A4, A3

NHS COVID-19 app - Test and Trace

The NHS Test and Trace app provides users local risk information faster, alerting them if they have been in close contact with someone who has tested positive and very importantly has a built-in QR scanner to check-in at venues.

To participate, you should create and display a QR code if you are:

If you have more than one venue, you need to create a separate QR code for each location. You can add multiple locations in the service.

Click here for instructions on how to download the QR poster for use in your business. Click here to be directed to the .GOV website where you can download your poster.

For more information, and commonly asked questions around the data and its use, please see: www.covid19.nhs.uk

For more information pprotection@solihull.gov.uk or 0121 704 8018

Re-opening advice from the Food Standards Agency.

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Business Guidance

Health & Safety in the workplace

Accidents in the workplace have a cost to those personally involved and economically. The Health and Safety Executive (HSE) site contains information on all areas of business and industry to assist duty holders in meeting their legal duty under The Health and Safety at Work Act etc. 1974.https://www.hse.gov.uk/

Skin piercing activities

Those businesses wishing to carry out Acupuncture, Tattooing, Skin Piercing and Electrolysis must be registered under The Local Government (Miscellaneous Provisions) Act 1982 and follow the bylaws that regulate the provision of such activities.  Further information regarding skin piercing activities including how to register, fees and bylaws can be found here.

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Solihull Metropolitan Borough Council
European Union Investing in Your Future
Telephone 0121 704 6151
Email business@solihull.gov.uk
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