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Regulatory Support

This page provides a comprehensive range of support and guidance available to assist businesses in achieving regulatory compliance and success.

Food Safety

The law requires food businesses to register as a food business or approval. The main purpose of registration is for the Local Authority to know what businesses are operating in the borough and ensure it receives an inspection.

Further information on how to register a food business for free and food hygiene training can be found here.

Food Management Systems

If you are operating a food business you should have already identified the potential risks and have procedures in place to ensure the food sold is safe. The Food Safety and Hygiene (England) Regulations 2013 requires businesses to have a food safety management system based on the principles of Hazard Analysis Critical Control Points (HACCP). In summary it is a written document to demonstrate what you are doing to make food safe.

The Food Standards Agency has developed a pack for small caterers and retailers free to download here. 

Further information relating to food safety including allergens and free online allergen training can be found at the Food Standards Agency.

National Food Hygiene Rating Scheme (NFHRS)

The NFHRS is run in partnership with the Food Standards Agency (FSA) and is a national scheme providing businesses with a rating from zero (indicating the business to improve standards) to five (customers can be confident of high standards) after every inspection. To find out more how this scheme will apply to your business, guidance on how to improve your rating or to search for a rating within the borough please click here. 

Imported Food

If you are a business looking to export or import food please click here for further information. 

Health & Safety

Accidents in the workplace have a cost to those personally involved and economically. The Health and Safety Executive (HSE) site contains information on all areas of business and industry to assist duty holders in meeting their legal duty under The Health and Safety at Work Act etc. 1974.

Skin Piercing Activities

Those businesses wishing to carry out Acupuncture, Tattooing, Skin Piercing and Electrolysis must be registered under The Local Government (Miscellaneous Provisions) Act 1982 and follow the bylaws that regulate the provision of such activities.  Further information regarding skin piercing activities including how to register, fees and bylaws can be found here.

COVID-19 Guidance on Outdoor Events. 

Click here for guidance from the Local Government Association on COVID-19 and Outdoor Events.

COVID-19 Business Support & Resources

Food Standards Agency (Re-opening and adapting food businesses)

Chartered Institute of Environmental health (Safe shopping guide, food delivery and takeaway guidance, Covid signage, Legionnaires’ guidance risk and re-opening safely, re-opening salons and spas following lockdown)

Health and Safety Executive (HSE)


Public Health England Legionella Guidance – Ensuring safe water supplies for businesses following covid-19 lockdown.

ESGLI Guidance for managing Legionella in building water systems during the COVID-19 pandemic

Hair and beauty industry authority (HABIA)

Food Standards Agency guidance for food businesses undertaking a rapid shut-down in response to covid-19.

For more information or 0121 704 8018





Solihull Metropolitan Borough Council
European Union Investing in Your Future
Telephone 0121 704 6151
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