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High Street & Retail

Top tips for Re-opening your business – keeping your customers and employees safe

From the 15th June non-essential retail businesses can start to reopen. As a business you can play a leading role in preventing the spread of Covid 19, keeping you, your customer and your staff safe.

What do I need to do to plan for re-opening?

Queue Management - Floor Sticker Advice

Downloadable poster -  5 Steps to making your business safe

What can you do to support your customers and staff?

'We're Good to Go' Industry Standard

VisitEngland in partnership with the national tourist boards for Scotland, Wales and Northern Ireland, have launched a new industry standard to help businesses reassure customers that they comply with official public health guidance on COVID-19.

Over 11,000 businesses have already gone through the application process and received a “We’re Good to Go” certificate to display on their premises, in preparation for reopening from Saturday 4 July. Read more.

Register your business for the 'Eat Out to Help Out' scheme

FInd out how to register your restaurant or establishment for the 'Eat Out to Help Out' scheme, including promotional materials and how to make a claim.

What does Test and Trace mean for my business?

Downloadable poster - Test & Trace

Downloadable poster - R Rate

 Risk Assessment Implementation Template

This template has been developed to help businesses implement the government “COVID- secure guidelines”. It is aimed at smaller, lower risk businesses, enforced for health and safety by Local Authorities and who don’t have dedicated health and safety advice. Currently the guidance consists of 5 key points and 8 workplace guides.

View Template here.

Once complete, click here for downloadable compliance poster.

Useful Links and Advice.

Keeping workers and customers safe during  COVID-19 in restaurants, pubs, bars and takeaway services - COVID-19 secure guidance for employers, employees and the self-employed.

Security Industry Authority Advice to Retailers Hiring Additional Staff to Manage Queues and Social Distancing.

British Retail Consortium Advice on Social Distancing in Retail Stores and Warehouses.

Free online training for Retail and Hairdressing.

Re-opening advice from the Food Standards Agency.

Legionella Guidance:

When buildings reopen after lockdown, it is essential that water systems are not put back into use without considering the risks of Legionnaires’ disease. There is an increased risk of waterborne pathogens such as Legionella bacteria being present as a consequence of the conditions that lockdown may have created.

Information released by Public Health England can be found here.

The High Streets Task Force has launched a range of support for High Streets in England, helping town and city centre's to reopen and plan their longer-term transformation. Take a look at the latest webinars and other supportavailable.

Your Step Forward 

Greater Birmingham and Solihull Local Enterprise Partnership – the Your Step Forward website has support for retailers, including getting online and retail recovery planning – offering free webinars and 1:1 support.


Solihull Metropolitan Borough Council
European Union Investing in Your Future
Telephone 0121 704 6151
Email business@solihull.gov.uk
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