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Job Seeker News

Support back to work

Published on Friday, 27 October 2023

Support back to work

Louise is a local resident who was referred to our Employment and Skills Team in December 2022 by our partner.

Louise had only recently finished her last job and was looking for roles in Front of House as this was the area she was most experienced in. To get her better prepared for work again, Louise enrolled a 12-week course with Prince’s Trust which she completed a week of work experience at our training centre in Chelmsley Wood in March 2023.

Louise impressed our team with her attitude, willingness to help and professionalism during the week. We felt that she was ready for her next job, so we looked into our database of local employers with suitable roles. We found that one of the local employers we have worked with, Arden Hotel had a vacancy for Front of House. We introduced Louise to the Hotel Manager and she was invited to the hotel the next day for a work trial.

With her professionalism, she was offered a full time role as soon as she completed the work trial. Louise joined the team in March 2023 and settled into her role very quickly.

When asked about how she felt being back in full time employment, Louise commented:  “I am happy to have a routine back and working away from my local area. With my role, I get to meet people from all walks of life including those from overseas and staying at the hotel. I really enjoy having a purpose back. The hotel staff have welcomed and supported me since the first day that we worked together. Life is definitely better now both financially and emotionally. I really enjoy working here.”


Roy Nash, Hotel Manager commented: “It is a pleasure to see how well Louise is currently doing in the reception team. Louise has taken the role like a duck to water. I look forward to supporting Louise with her journey in hospitality.”


Our support did not just stop after she landed the role. We check in with her and her employer regularly and recommend free training opportunities that would be great for her personal development. We are so proud to learn that she has just been awarded “Employee of the Season” at Arden Hotel. It is our pleasure to support Louise to achieve her potential with a role that she clearly loves. We look forward to many more achievements to come!


If you are out of work and looking for employment support, please contact our team with 0121 704 6869 or srtc@solihull.gov.uk.

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