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JOB VACANCIES

Solihull Council's Employment and Skills team is working with local employers in the Solihull area.

If you would like to apply for these job vacancies please follow the instructions contained in each opportunity.

If you have any questions concerning the vacancies please contact the Employment & Skills Team on 0121 704 6869

Call Centre/Contact Centre Agents 

Solihull MBC
Job Description:
The advisor is the first line of contact on behalf of the dealership and as such high levels of professionalism and energy are needed, to ensure that every customer receives the very best in customer service, providing product knowledge on new vehicles or on service schedules. Both roles are a blend of Sales and Customer Service, every call, every lead is an opportunity to convert to the business and you will be measured and rewarded on: Conversion Quality Efficiency

Sales Advisor- Customer Support/Sales Appointment Advisor 

Solihull MBC
Job Description:
to process a myriad of sales leads and convert to appointments for the dealers, you will need to be agile in your delivery as leads range from Inbound & Outbound Calls, Live Chat and Email sources The advisor is the first line of contact on behalf of the dealership and as such high levels of professionalism and energy are needed, to ensure that every customer receives the very best in customer service, providing product knowledge on new vehicles or on service schedules.

Virtual Receptionist - LTK 

Solihull MBC
Job Description:
The role is to provide professional customer service to Robins and Day customers who are ringing in via an inbound call. You will provide accurate, effective and efficient support to the customer journey. The role is very busy, varied and demands high standards of attention to detail.

Warehouse Operative - Airport  

Solihull MBC
Job Description:
We are actively seeking a Warehouse Operative to join our already successful and vibrant team at Birmingham Airport; you will play a vital role in ensuring that flights are stocked with the correct equipment and depart on the scheduled time. Working alongside a team of likeminded people, you will be responsible for restocking bars and duty-free trolleys from aircrafts adhering to the standard set by each airline we serve within a specified time period.

General Assistant - Airport 

Solihull MBC
Job Description:
We are actively seeking a General Assistant to join our already successful and vibrant team at Birmingham Airport. As a General Assistant you will play a pivotal role in ensuring that our catering and goods arrive with our airline clients on time, in-line with various scheduling requirements.

Waiting Staff 

Solihull MBC
Job Description:
We are looking for a positive and enthusiastic waiting staff to join the prestigious Sky by the Water on a full time basis. All candidates must be fully flexible to work a variety of shifts Monday-Sunday.

Care assistant  

Solihull MBC
Job Description:
You will be providing care for vulnerable people in their own homes, so car drivers needed.

CUSTOMER SERVICE COORDINATOR 

Solihull MBC
Job Description:
Working as a Customer Service Coordinator within Facilities Management as part of a team within central Government & Defence, you will be a central point of contact for customers and operational colleagues in the raising, allocation, and completion of jobs. You will have the opportunity to demonstrate your excellent customer service skills through range a of access channels.
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